Terms & Conditions

Terms & Conditions

For domestic delivery, we use Thailand Post or Kerry Express.
For international shipping worldwide, an ordered goods will be shipped by Thailand Post, registered mail.
Shipping charges for your order will be displayed at checkout.
Addresses are printed directly from the shipping address you provide. If your parcel is undelivered due to an error in your address, this is your responsibility.
All local customs and taxes payable remain the responsibility of the purchaser. For more information on taxes, duties and customs regulations, we recommend contacting your local customs office directly.  If the receiver refuses to pay taxes and duties, the item(s) will be returned to the sender.
If your parcel is undelivered because you do not collect it, this is your responsibility. Refunds/replacements are not available.
If your parcel is returned to us, we will be in touch to arrange re-shipping. You will need to confirm your address and pay again for shipping. We will re-send your item when this is paid.

Returns, replacements & refunds
At this time we are not able to process returns, replacements and refunds, all sales are final. Thank you so much for your cooperation and understanding

Cancel an order
Please note you cannot cancel an order that has been shipped.

Please read product details and our conditions before ordering. When you have completely your purchase, you will be deemed you have accepted our conditions.
 IF YOU HAVE ANY OTHER QUESTIONS, drop us an email and we do our best to answer. charmingthan@gmail.com 

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